Privacy policy

15 June 2025

Oppenmart is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services.

 Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email, phone number, and delivery address

  • Account Information: Username, password, order history

  • Payment Information: Card details, mobile money info (processed via secure third-party gateways)

  • Device Information: IP address, browser type, and device used

  • Usage Data: Pages viewed, actions on the site, time spent


How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Create and manage your Oppenmart account

  • Communicate order updates and promotions

  • Improve our website and services

  • Detect fraud and ensure platform security

  • Comply with legal obligations

How We Share Your Information

We do not sell your personal data. However, we may share it with:

  • Trusted third-party service providers (e.g., payment processors, delivery companies)

  • Law enforcement or regulatory bodies if required by law

  • Marketing tools (with your consent) for promotional messages

    Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your cart and preferences

  • Analyze site usage for improvements

You can control cookie settings through your browser.

 Your Rights

You have the right to:

  • Access and update your personal data

  • Delete your account

  • Request that we stop using your data for marketing

  • Withdraw consent where applicable

To exercise these rights, email us at Support@oppenmart.com

Data Security

We use industry-standard encryption and security measures to protect your data. However, no system is 100% secure, so we encourage you to use strong passwords and be cautious online.

Retention of Data

We keep your information as long as necessary to:

  • Fulfill orders

  • Comply with legal and accounting obligations

  • Improve customer experience

You can request deletion by contacting us.

Children's Privacy

Oppenmart does not knowingly collect personal data from children under 13. If we discover this has occurred, we will delete the data immediately.

Third-Party Links

Our platform may contain links to external sites. We are not responsible for their privacy practices and encourage you to read their policies.


Changes to This Policy

We may update this Privacy Policy as needed. We'll notify users of significant changes through our site or by email.


Contact Us

For any questions or concerns regarding your privacy, contact: