Cancellation policy

Order Cancellation

We understand that sometimes you may need to cancel your order. You can cancel your order within 24 hours of placing it. To cancel your order, please contact our customer service team at Oppenmart@gmail.com with your order number and reason for cancellation.


Cancellation Fees

If you cancel your order within 24 hours, there will be no cancellation fee. However, if you cancel your order after 24 hours, a cancellation fee of 10% of the total order value will be applied.


Refunds

If your order is cancelled, we will issue a refund to the original payment method. Please allow 5-7 business days for the refund to process.


Exceptions

The following orders cannot be cancelled:


  •  Orders that have already shipped
  •  Customized or personalized orders
  •  Orders that are marked as final sale


Contact Us

If you have any questions or concerns about our cancellation policy, please contact our customer service team at Oppenmart@gmail.com.


Last Updated

June 8, 2024

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